Our AI Agent delivers faster, more accurate responses to customer queries. This builds trust and transparency in your supply chain and logistics.
Automated
Resolution Rate
Improvement in
Resolution Time
Savings on
Support Cost
Smooth Integration
The AI Agent integrates seamlessly and takes all necessary actions autonomously
Hands-free Resolution
The AI Agent resolves customer issues with high accuracy, without any Human Intervention
Quick Turn-around
Our AI Agent replies within milliseconds, reducing wait time and customer anxiety
24x7 Availability
Always on, the AI Agent ensures instant support, whenever customers need it—day or night
Multi-lingual Support
Our AI Agent understands and responds to customer queries in 12 different languages
Low Support Cost
The AI agent makes teams productive, which saves hundreds of hours and thousands of dollars.
40+ real human voices with 5 dialects
Handles 6x more calls than traditional IVR
Call recordings, transcripts and analytics
80%+ Automated Resolution Rate across Channels
Email-Tickets Closed
per month
Chats resolved
per month
Support Calls
per month
We fully automated 52% of the support tickets, slashing resolution time from hours to under two minutes.
Zendesk
Freshdesk
Zoho
Shopify
Big Commerce
Amazon
Woo Commerce
Intercom
Slack
Robylon is an AI-powered customer support platform that can handle your company's support queries on Email, Tickets, Chat, WhatsApp, and Phone.
It automates over 80% queries, improves resolution times by over 90% and helps reduce costs by over 30%.
Yes, Robylon can perform simple as well as complex actions. The task can be simple like booking an appointment into your system or complex like arranging a return pickup for an order.
We use the 'Human in the loop' model to ensure response accuracy. If AI's internal confidence score is low for a particular response, it is escalated to a human agent for verification. This ensures 100% accuracy for you.
We support 40+ languages including popular ones like Spanish, German, French, etc. as well as indic languages like Hindi, Hinglish, etc.
Zendesk and Intercom are customer support softwares with limited automation. They can't perform tasks like generating customized responses.
Robylon helps you automate customer support, by understanding the user query. It can also perform necessary actions like generating a custom reply and sending it to the customer. It essentially transforms your customer support function.
No, not necessarily. Robylon can either be used as a standalone tool or as part of your existing support stack.
We charge only for the queries resolved by our AI + human model. We do not charge for the unresolved queries. We are in it with you.
Stay ahead of the curve & Unlock 10x better Customer Experience using Robylon
