Our AI Agent ensures faster, more accurate resolution of customer queries, safeguarding sensitive financial information and providing 24/7 support.
Automated
Resolution Rate
Improvement in
Resolution Time
Savings on
Support Cost
Smooth Integration
The AI Agent integrates seamlessly and takes all necessary actions autonomously
Hands-free Resolution
The AI Agent resolves customer issues with high accuracy, without any Human Intervention
SOC2, GDPR Compliant
Our commitment to privacy standards ensures your data is handled with the utmost care.
Ironclad Data Security
Our state-of-the-art security measures protect your financial information from potential threats.
Multi-lingual Support
Our AI Agent understands and responds to customer queries in 12 different languages.
Low Support Cost
The AI agent makes teams productive, which saves hundreds of hours and thousands of dollars.
40+ real human voices with 5 dialects
Handles 6x more calls than traditional IVR
Call recordings, transcripts and analytics
80%+ Automated Resolution Rate across Channels
Email-Tickets Closed
per month
Chats resolved
per month
Support Calls
per month
We fully automated 52% of the support tickets, slashing resolution time from hours to under two minutes.
From account creation to loan applications, our AI Agent handles everything
How can I open a savings/current account?
How to open a DEMAT account?
What is my account balance?
I’m unable to access my online banking account.
What is the limit for UPI/NEFT/RTGS transactions?
My transaction failed, but the amount was debited.
How long will it take for the mutual fund purchase to reflect in my account?
What are the charges for portfolio management services?
How can I apply for a credit card?
I lost my card. How do I block it?
What are the charges for my credit card?
How do I apply for a car loan?
What is the status of my loan application?
How do I purchase a policy online?
What are the benefits of term insurance versus whole life insurance?
Can I add riders like critical illness or accidental coverage?
Can I renew my policy after the due date?
Will I get a refund if I cancel my policy mid-term?
What is the process for filing a claim online?
Why was my claim rejected?
What is the procedure for cashless hospitalization?
Unable to login
Not getting OTP
The app is showing incorrect account details
Zendesk
Freshdesk
Zoho
Shopify
Big Commerce
Amazon
Woo Commerce
Intercom
Slack
Robylon is an AI-powered customer support platform that can handle your company's support queries on Email, Tickets, Chat, WhatsApp, and Phone.
It automates over 80% queries, improves resolution times by over 90% and helps reduce costs by over 30%.
At Robylon, we have robust data security measures in place to safeguard confidential data. We are GDPR and SOC2 compliant and thus maintain the highest standards of data privacy and security.
We understand that certain queries related to payments, frauds, etc. need urgent attention. Such sensitive issues are usually escalated for human intervention to ensure timely and effective resolutions.
We support 40+ languages including popular ones like Spanish, German, French, etc. as well as indic languages like Hindi, Hinglish, etc.
Zendesk and Intercom are customer support softwares with limited automation. They can't perform tasks like generating customized responses.
Robylon helps you automate customer support, by understanding the user query. It can also perform necessary actions like generating a custom reply and sending it to the customer. It essentially transforms your customer support function.
No, not necessarily. Robylon can either be used as a standalone tool or as part of your existing support stack.
We charge only for the queries resolved by our AI + human model. We do not charge for the unresolved queries. We are in it with you.
Stay ahead of the curve & Unlock 10x better Customer Experience using Robylon
