Swift and Dependable Crypto Support with AI-Precision

Harness AI to resolve complex queries quickly and accurately, from wallets to compliance and beyond.

80%

Automated
Resolution Rate

93%

Improvement in
Resolution Time

30%

Savings on
Support Cost

Automated Resolution

Resolve 80% of customer queries using our AI Agent

Smooth Integration

The AI Agent integrates seamlessly and takes all necessary actions autonomously

Hands-free Resolution

The AI Agent resolves customer issues with high accuracy, without any Human Intervention

Improved Resolution Time

Provide swift resolution to customers, within seconds.

Quick Turn-around

Our AI Agent replies within milliseconds, reducing wait time and customer anxiety

24x7 Availability

Always on, the AI Agent ensures instant support, whenever customers need it—day or night

Superior Support Quality

Offer multilingual support, 24x7 availability, at a low cost

Multi-lingual Support

Our AI Agent understands and responds to customer queries in 12 different languages.

Low Support Cost

The AI agent makes teams productive, which saves hundreds of hours and thousands of dollars.

Voice

Powerful AI Voice agents for human like conversations

40+ real human voices with 5 dialects

Handles 6x more calls than traditional IVR

Call recordings, transcripts and analytics

We don’t just sell a Software,
We sell an Outcome!

80%+ Automated Resolution Rate across Channels

200K+

Email-Tickets Closed
per month

500K+

Chats resolved
per month

100K+

Support Calls
per month

Case Study

How we helped a US logistics firm to cut resolution time by 95%

We fully automated 52% of the support tickets, slashing resolution time from hours to under two minutes.

Intelligent Support from Start to Finish

Our AI Agent smoothens the crypto journey, from wallet setup to staking!

Account management

Why is my account verification pending?

How do I reset my password?

Can I delete my account permanently?

Deposits and Withdrawals

My deposit is not reflecting; what should I do?

Are there fees for depositing or withdrawing funds?

Transactions

My transaction failed, but funds are deducted—what now?

Can I cancel a transaction after initiating it?

Trading and Exchange

Can I trade directly between two cryptocurrencies (e.g. BTC to ETH) without converting to fiat?

Does your platform support grid trading or other advanced strategies?

Security Concerns

My account was hacked; what should I do?

How can I secure my wallet?

Is my data safe on your platform?

Wallet Issues

How do I recover a lost wallet key?

Can I import/export my wallet to another platform?

Crypto-Specific Queries

How do I participate in an Initial Coin Offering (ICO)?

What are the local tax laws in my country regarding crypto profits?

Regulatory and Compliance

What documents are required for KYC?

What tax reports do you provide for my Income tax filing purposes?

Technical Support

I can’t link my bank account with my crypto account. Please help.

Can you help me reset my password?

Integrates with Everything

Zendesk

Freshdesk

Zoho

Shopify

Big Commerce

Amazon

Woo Commerce

Intercom

Slack

WhatsApp

Instagram

Join A Family of Happy Clients

Frequently Asked Questions

What is Robylon?

Robylon is an AI-powered customer support platform that can handle your company's support queries on Email, Tickets, Chat, WhatsApp, and Phone.

It automates over 80% queries, improves resolution times by over 90% and helps reduce costs by over 30%.

How does Robylon ensure confidentiality of sensitive customer information?

At Robylon, we have robust data security measures in place to safeguard confidential data. We are GDPR and SOC2 compliant and thus maintain the highest standards of data privacy and security.

Crypto laws are very different across geographies. How does Robylon ensure that the responses are in accordance with local laws?

Yes, it is easily possible. Based on the user’s location, Robylon can fetch information on crypto related laws from local government and other sources. It then customizes the responses accordingly.

Do you support languages other than English?

We support 40+ languages including popular ones like Spanish, German, French, etc. as well as indic languages like Hindi, Hinglish, etc.

I'm using Zendesk/Intercom for queries. How is Robylon different?

Zendesk and Intercom are customer support softwares with limited automation. They can't perform tasks like generating customized responses.

Robylon helps you automate customer support, by understanding the user query. It can also perform necessary actions like generating a custom reply and sending it to the customer. It essentially transforms your customer support function.

Will I need to replace Zendesk or Intercom?

No, not necessarily. Robylon can either be used as a standalone tool or as part of your existing support stack.

What is the pricing model?

We charge only for the queries resolved by our AI + human model. We do not charge for the unresolved queries. We are in it with you.

Step into the future of
Customer Service Experience

Stay ahead of the curve & Unlock 10x better Customer Experience using Robylon