Robylon for Ecommerce

“Where’s my order?” — answered before they even ask.

Robylon automates support for product discovery, order tracking, returns, and more — driving conversions and loyalty without lifting a finger.

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Features

Industry-Leading Features

Built to solve your toughest CX challenges—fast and automated

Generative AI, up and running in minutes.
Connect your knowledge base and let your AI agent handle FAQs with precision and tone—automating up to 30% of your support effortlessly.
Seamless backend integration. True end-to-end automation.
Let your AI agent tap into your systems to verify users, tailor responses, and automate up to 50% of support workflows.
Precision through data. Quality through insight.
Leverage real-time analytics and QA tools to enhance your AI agent’s output and push automation to 80%.
Global support. Local feel. Lower cost.
Our AI agent handles customer queries in over 40 languages, works around the clock, and saves your team time and money.

"Pleasantly surprised at how easily Robylon was able to integrate with our ZenDesk for all our channels - Email, Chat, and Voice. Their Integration Support team was extremely quick at resolving our queries as well."

Anjali Arya

Senior Product Manager

Suprsend

Highlights

Benefits for Ecommerce

Designed for the fast, complex world of ecommerce

Instant Shipment Updates

AI agents provide real-time tracking info without human involvement, reducing support load.

Quote and ETA in Seconds

Customers get shipping quotes and timelines instantly—no more waiting on manual inputs.

Scalable 24/7 Support

AI handles peak-hour queries, weekend tickets, and multilingual support without downtime.

"We are a platform for connecting Mentors and Students. Robylon‘s AI handles our unique use cases like canceling calls, refunds, processing payments, checking coupon validity, arranging meetings and more. Very happy!"

Ankit Agrawal

Co-Founder

Topmate

Use Cases