Reimagine Customer Experience with AI Agents

Support platform for truly customer centric orgs. Works standalone or integrates with your existing helpdesk.

Trusted by top companies

Why Robylon

See what makes us better

Robylon ensures accuracy with human oversight, handling tricky queries efficiently.

99% Accuracy from Day 1

The more queries you throw, the smarter it gets—thanks to 24/7 human oversight and auto-correcting LLM audits.

90% Faster Deployment, 100% Less Drama

Pre-trained on 10M+ queries. Customized by humans. Live in 7 days. No PhD in AI required.

Change Everything, Anytime, Your Way!

Update responses, workflows, or integrations in minutes with simple AI Agents and real time suggestions

Only Pay for Resolutions, Not Empty Seats

No weird contracts. No “user licenses.” Just transparent, per-query pricing. You save 30%+, we keep delivering

Darren Black, CEO of Prosperety, wearing a dark suit and striped tie, endorses Robylon’s chatbot and human-in-loop support system.

The go live process is very easy, their Human in loop backup agents are really smart, and most importantly for me, their chatbot really understands the US consumers and businesses, their likes and dislikes. Highly recommended!

Darren Black, CEO @ Prosperety

Differentiation

What sets
Robylon apart

Robylon ensures accuracy with human oversight, handling tricky queries efficiently.

100%

Query Coverage, with AI + Humans

43%

Fewer repeat inquiries

90%

Average CSAT

93%

Improvement in resolution time

Use Cases

Key use case scenarios

Robylon ensures accuracy with human oversight, handling tricky queries efficiently.

Brands and E-commerce Companies

Returns & Refunds

Help customers initiate returns and refunds effortlessly. Integrate with your CRM and inventory systems for seamless real time processing.

Chat interface between a customer and an AI chatbot, showing a return and refund conversation for an e-commerce purchase

All Companies

Personalized Product Suggestions

Boost sales by recommending products based on customer preferences, purchase history, and browsing behavior.

Chat interface showing an AI chatbot providing personalized product suggestions based on past purchases.

SaaS Companies

Subscription & Billing Support

Automate billing inquiries, subscription management, and payment status checks.

AI chatbot handles subscription upgrade and billing queries in a business chat for automated support.

All Companies

Resolve Payment Problems Instantly

Help customers troubleshoot failed payments, update payment methods, and confirm successful transactions

AI chatbot helps user resolve failed payment by updating method and confirming successful transaction.
Ankit Agrawal, Co-founder of Topmate, smiling warmly. His platform connects mentors and students using Robylon’s AI chatbot to automate refunds, payments, and meeting scheduling.

We are a platform for connecting Mentors and Students. Robylon‘s AI handles our unique use cases like canceling calls, refunds, processing payments, checking coupon validity, arranging meetings and more. Very happy

Ankit Agrawal, Co-founder at Topmate

Featured Case Study

Real results from
real customers

25% improvement in loan collections by using Robylon’s AI voice agents

Read More

~25%

More Collections

~30%

Cost Reduction

Business meeting with a couple discussing loan documents with a financial advisor in a modern office, illustrating a 25% improvement in loan collections using Robylon’s AI voice agents for fintech and banking solutions.
Integrations

Integrate with favorite tools

Robylon chatbot integration with major communication and support platforms including WhatsApp, Telegram, Gmail, Discord, Zoho, Intercom, Freshdesk, and Zendesk—visualizing seamless multi-channel customer support.
Anjali Arya, Senior Product Manager at Suprsend, smiling confidently. Robylon’s AI chatbot seamlessly integrated with their Zendesk across email, chat, and voice support channels.

Pleasantly surprised at how easily Robylon was able to integrate with our ZenDesk for all our channels - Email, Chat, and Voice. Their Integration Support team was extremely quick at resolving our queries as well.

Anjali Arya, Senior Product Manager at Suprsend

Industries

Tailored solutions for your industry

Real customer testimonials for Robylon - "We are a platform for connecting Mentors and Students. Robylon‘s AI handles our unique use cases like canceling calls, refunds, processing payments, checking coupon validity, arranging meetings and more. Very happy." - Ankit Agrawal, Co-founder at Topmate.io "The go live process is very easy, their Human in loop backup agents are really smart, and most importantly for me, their chatbot really understands the US consumers and businesses, their likes and dislikes. Highly recommended!" - Darren Black, CEO at Prosperety.com "Pleasantly surprised at how easily Robylon was able to integrate with our ZenDesk for all our channels - Email, Chat, and Voice. Their Integration Support team was extremely quick at resolving our queries as well." - Anjali Arya, Senior Product Manager at Suprsend.com Case study: US Logistics Enterprise Cuts Customer Query Resolution Time by 95% with Robylon - A leading US logistics enterprise slashed customer query resolution time by 95% using Robylon’s autonomous AI agents. By integrating with Freshdesk, Robylon automated 52% of all support tickets, reducing average resolution from hours to under 2 minutes. Human review was needed in only ~15% of cases, while AI handled the rest end-to-end—delivering faster, more accurate, and cost-efficient support at scale. Robylon AI agent customer support automation case study - blockchain gaming company knowledge base automation AI triage agent AI responding agent multilingual AI support 40+ languages AI FAQ accuracy 85% to 97% AI escalation automation AI chat agent AI customer service AI chatbot replacement cost reduction 30% customer support AI scaling knowledge management AI auto resolution 95% KB queries resolved AI training 25k+ chat logs AI intent detection 98% accuracy AI support automation global gaming support AI customer experience improvement AI CSAT improvement AI fast FAQ updates under 10 minutes AI support cost optimization AI escalation protocol AI conversational automation AI support infrastructure Robylon AI customer support automation success case study How Robylon’s AI Voice Agents Increased Loan Collections by 25% - Robylon’s AI voice agents helped a leading fintech serving 25M MSMEs boost loan collections by 25%. By automating 90% of collection calls in multiple languages, using natural two-way conversations, real-time dashboards, and smart redial logic, the client tripled daily call volume while cutting costs. The result: higher repayment rates, faster recoveries, and over 4× ROI from AI-driven collections. Non-enterprise pricing - Robylon’s pricing is flexible, transparent, and built for scale. The Starter plan is free with 250 credits, 1 AI agent, and basic analytics. The Pro plan at $39/month adds 2,000 credits, 5 AI agents, unlimited knowledge sources, and multi-channel support. The Business plan at $199/month scales to 12,000 credits, 10 AI agents, all AI models, and cross-channel automation. For high-volume needs, Enterprise plans are fully customizable with unlimited AI agents, SSO, advanced analytics, and premium support. Robylon also offers add-ons: extra credits ($14 per 1,000/month), additional agents ($10 per agent/month), custom domains ($49/month), and white-labeling to remove “Powered by Robylon” ($29/month). This modular model ensures companies only pay for what they need while keeping costs predictable and scalable. Robylon Enterprise Pricing - Robylon offers flexible pricing designed to match business needs. Companies can choose per-resolution pricing—pay only when an AI agent fully resolves a customer query—or usage-based pricing, which tracks AI token consumption. This dual model ensures cost efficiency: businesses pay for real outcomes while maintaining predictable spend as query volumes grow