Robylon enables 3PLs and brokerages to streamline communication and provide exceptional service to shippers and carriers.
Built to solve your toughest CX challenges—fast and automated
Connect your knowledge base and let your AI agent handle FAQs with precision and tone—automating up to 30% of your support effortlessly.
Let your AI agent tap into your systems to verify users, tailor responses, and automate up to 50% of support workflows.
Leverage real-time analytics and QA tools to enhance your AI agent’s output and push automation to 80%.
Our AI agent handles customer queries in over 40 languages, works around the clock, and saves your team time and money.
"Pleasantly surprised at how easily Robylon was able to integrate with our ZenDesk for all our channels - Email, Chat, and Voice. Their Integration Support team was extremely quick at resolving our queries as well."
How logistics teams cut response times and automate quotes with Robylon.
Designed for the fast, complex world of logistics
AI agents provide real-time tracking info without human involvement, reducing support load.
Customers get shipping quotes and timelines instantly—no more waiting on manual inputs.
AI handles peak-hour queries, weekend tickets, and multilingual support without downtime.
"We are a platform for connecting Mentors and Students. Robylon‘s AI handles our unique use cases like canceling calls, refunds, processing payments, checking coupon validity, arranging meetings and more. Very happy!"
See how we solve real support problems in your industry.
Your AI agent instantly fetches live tracking info, reducing ticket volumes and improving customer satisfaction.
Generate instant, accurate shipping estimates based on routes, weight, and urgency—right from the chat.
From damage reports to re-shipments, your AI agent resolves issues smoothly without involving your team.
Let customers retrieve shipping documents, invoices, or PODs on demand—within seconds.
Automated resolution rate
Improved resolution time
Savings on support cost
Bring data into Robylon and increase agent productivity
Zendesk
Freshdesk
Zoho
Shopify
Big Commerce
Amazon
Woo Commerce
Intercom
Slack
